OUR TEAMS /
Message From President
When we first made our switch from being a successful textile manufacturer to become a support surface expert 20 years ago, we were able to quickly identify the core values within medical industry: “caring” and “innovation”. These two concepts go hand in hand with each other. Here at Carilex, we genuinely believe that to be truly innovative, is to care deeply.
Carilex is very fortunate in the sense that we seem to be able to always attract the most dedicated professionals working alongside each other. Extraordinary talents from all over the world working tirelessly at Carilex because of one philosophy - Caring makes the difference.
With a concentration in wound prevention and healing, Carilex never ceases to strive for being a leading company in wound care. Our philosophy is simple, however, behind that simplicity is a group of devoted people who simply would not be satisfied with producing anything less than perfect. It is our absolute passion to continuously create outstanding medical devices for healthcare communities around the world. Because we care, and caring makes a world of difference.
Home to the UK Managing, UK and European sales and customer service teams and specialist engineering department, the Carilex European Headquarters form an important hub of knowledge and expertise. Situated on the UK’s south coast with excellent transport links, the European Headquarters are setup to deliver a fast and effective service to the UK and European markets.
Michael Upton started his career in sales in 1983, moving into sales management in 1993. After running a successful furniture business and then specialising in mattresses and beds, he moved into therapeutic support surfaces in 2007. In 2008, he set up the Carilex UK office, overseeing its expansion and growth. This became the European Sales Administration Centre in 2013. Michael now runs this alongside the Carilex UK Sales Distributorship network. In 2017, he becomes the General Manager of Carilex Medical GmbH
Sandra Long began her career in an accounting firm, where she qualified as a bookkeeper. She worked regularly on the accounting side for Carilex from 2008, and, as the business expanded, joined the company full time in 2014. Since then she has both managed the accounts and effectively headed up the growing International Sales Desk.
Having started part-time at Carilex in 2008, Janice Tuson built up valuable experience in running the UK sales. As these multiplied, her role inevitably increased to a full-time position. She oversees and organises the numerous spare parts for the UK and globally, another aspect of the business that Carilex UK has assimilated in recent years
Housing over 120 employees with state-of-the-art manufacturing facilities, Carilex Asia Headquarters is a 6 storey, 98,00 Sq Ft building designed and built to accommodate the fast growing production demands for the company. Carilex Asia integrates capabilities spanning from design and engineering to manufacturing and distribution under one roof, to ensure we always deliver the most efficient, precise medical devices.
Mindy started her career as a mental health clinician working in New York City. She spent years working alongside nurses and doctors at nursing homes specializing in the Geriatric population and Palliative care.
She decided to bring her professional skills into the medical device industry in 2014, and has brought a wealth of first hand patient experience with her, adding to Carilex's extensive understanding of the patient needs. She is a graduate of Pennsylvania State University with Bachelors degrees in Psychology, International Studies, Japanese and Theatre Arts, and a Masters of Art degree in Expressive Therapy From Steinhardt at New York University.
Well-versed in multiple sectors within the field of design - ranging from architecture, interior, graphics, and product design - Michelle started her career as an architectural designer and has since worked in the creative realm for over 10 years. She believes one must have tremendous care for the world in order to build things that truly enhance the quality of life for people. Bringing that ideology along with her skillsets, Michelle joined Carilex and is responsible for helping the company develop products with optimal user’s experience as the main focus.
She holds a Bachelor of Arts degree in Architecture from Portland State University, in Portland, Oregon. As well as a Master of Science degree in Sustainable Environmental Design from London’s Architectural Association School of Architecture
Our Australian office joined the growing Carilex family in 2014, setting up a dedicated distribution centre and bringing with them a wealth of industry experience and knowledge. With their unique positivity and drive, the Australian team established crucial partnerships and helped develop our products, to successfully launch the Carilex brand into the Australasian market.
Joe brings a respected track record in start up organisations and business development within the global healthcare industry. With a strong background in international sales and marketing he is a seasoned business executive with operational experience throughout the American, European, Middle Eastern and Asian markets.
With a passion for the Medical Device industry, Joe has been the driving force behind launching the Carilex brand into the Australian & New Zealand markets. He leads the local team in the pursuit to position Carilex as the leading pressure care company in the ANZ region.
Natalie brings over 20 years of experience working in the Healthcare industry with over 15 years of direct clinical experience. As a Speech Pathology Area Manager she was responsible for the management and development of Speech Pathology services across Central Coast Health. Natalie holds a Bachelor of Applied Science from the University of Sydney.
Rental Service Medical is a small yet strong company. As the only athouriized Italian Carielx importer, through its network of clients Rental was able to cover the whole territory, always guaranteeing a perfect service, for both private patients and hospitals. Rental Service Medical is enriched by its sanitation facility, which can accomodate up to 50 anti decubitus systems per day.
After a long experience in the support surfaces business, Andrea Noè is now a strong professionalwho helped Carilex build a nation wide presence in the Italian market. Starting from the late ‘80s, he has been a pioneer in the launch of the first high tech support surfacesand in the development of one of the widest rentalnetwork in Europe. From the mid ’00 he matched hisknow-how with an important American manufacturer, introducing new technologies applied to antidecubitus mattresses. Always in closecooperation with both producers and end users, in nearly three decades he developed a great skill in R&D. His acquired proficiency helped Carilex in the past years to create some of the most sophisticated products in the market today.His knowledge and passion are what drives him and the reason why he became such an important entity in the Carilex world.
After working in NYC developing his advertisement skills, he moved to Italy where he first joined Rental Medical Service to help with new brochures. The environment was so great he joined the company full time. Now he is in charge of quality and relationships between Carilex and their distributers in Italy. Nowadays his main job is to ensure the accuracy of official documents by continuously updating them and make sure all the products bear the EU regulations. He is also in charge of planning a quality system and making sure it works for everyone so everybody’s work can go smoothly.